F.A.Q (FOR BUYERS)

I do not know what Kratom is & how is it used?

► You can learn more about it in our Kratom Guide section, or you can join Kratomnesia Community to learn more about Kratom products and their use.


Is there a shipping warranty?

► You have to check the legality of purchasing any Kratom product in your city (or area where you live). We always check the destination address before sending the product and from 2012 until now we always try to make the shipment work well. Further information please contact us at [email protected]


Is there a quality guarantee of kratom?

► All Kratom that we sell have passed quality sorting and laboratory tests with good results. We guarantee that the kratom that we present is Premium / Grade A quality. If you get a quality that is not in accordance with what is stated in the laboratory certificate results. You can consult with our support team before buying. Please note we only accept complaints about quality based on data and lab tests. We do not service all forms of fraud.


Will I get a tracking number for my delivery order?

► Yes, of course, not only that, we will also fully monitor your package distribution process. You will receive all of this notification via email. So, please keep in touch. Rest assured, we will always be ready to help you solve your delivery problems. You can focus your energy and time with your daily activities without needing to worry about your Kratom purchase.


What are the benefits of buying Kratom in Kratomnesia?

► There are several benefits that you will gain by purchasing products from us. We offer cheaper/ competitive price and a wide variant of products, our products are always fresh and we have a faster delivery system, and we also offer premium quality products, and we guarantee that our business is free of fraud. You can write your product review and share your purchasing experience with everybody else in the Kratomnesia Community.


What about payments?

► Choose the payment method that you'd like to use. We recommended bitcoin / PayPal as the payment method. Still don't know Bitcoin?? check this article >> EXCHANGE BITCOIN USING CREDIT CARD